Support and Repair

Trusted Experts in Equipment Maintenance and Troubleshooting

VLS provides reliable and efficient on-site systems turn-on,, training, programming, and repair, as well as retrofits and in-shop services.

Tap into our team of factory-trained and certified technicians.

We service lighting equipment and systems for most brands offered in the theatrical and stage lighting industry, including major and specialty manufacturers. Our repair services include — but are not limited to — retrofitting, diagnosing issues, troubleshooting equipment malfunctions, performing equipment maintenance, bench repair, and field repair. We also maintain a large inventory of parts for quick turnaround.

Our Approach

1

Submit Request

To get started, submit your support or repair request using the form below. We’ll review your request and get in touch.

2

Receive Repair Estimate

Our team will assess the work required for the repair and provide an estimate for our services.

3

Diagnosis

A technician will diagnose the issues and make the required repairs.

4

Pickup

Once the repair is complete, you can pick up your equipment between 8:30 a.m. and 5:30 p.m. EST, Monday through Friday.

No issue too big or small.

VLS technicians undergo annual training, so they’re always up to speed on the latest technical advancements and product versions. Services that our technicians routinely provide include:

  • System startup and training
  • Dimmer system repair, upgrades, and retrofits
  • Lighting console repair
  • Fixture repair
  • System programming and service
  • Dimmer system, lighting console and fixture parts

Make Your Moment

Ensure your event or performance runs seamlessly with support and repair services from VLS.

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