No matter how large your project or show, there are basic services that every customer of VLS can expect us to deliver. We call this, The VLS Promise, and it’s our Accountability Commitment to you:
RESPONSIVE & ENGAGING
- Outstanding customer service from knowledgeable, reliable, friendly people.
- Readily available via any manner our customers prefer.
- After-hours project, rental and production support.
LISTEN & DOCUMENT 
- We make your concerns our concerns.
- We listen, ask smart questions and know the value of good communication, even before a project begins.
EXPERTLY GUIDE & RECOMMEND 
- Our team is degreed, certified and specializes in their respective field.
- With over 40 years and more than 10,000 projects and productions, we know the value of standing behind our work.
QUALITY & EXPERIENCE YOU CAN COUNT ON 
- We do the right thing.
- We believe in providing quality products and great customer service.
TECHNICAL & CREATIVE EXPERTISE 
- We bring a balance of acute creativity and technical insight to each project and production.
- We understand the need and the value of an integrated system.
- Our team works together to problem-solve challenges, to find successful solutions for our clients.
OUR GOAL: CUSTOMERS FOR LIFE 
- We will earn your trust.
- We interact with customers with integrity and openness, in order to build long-term partnerships.
